Terms of Service
Welcome to MIGO FIT! These Terms of Service (the "Terms") form a legally binding agreement between you and MIGO FIT (referred to as "we", "us" or "our") governing your access to and use of the MIGO FIT mobile application and related services (the "Service"). Please read these Terms carefully before using the Service, paying particular attention to the clauses that limit or exclude liability and govern dispute resolution, which are highlighted in bold.
1. Acceptance and Changes
1.1 By downloading, installing, registering or otherwise using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms in full.
1.2 We may revise these Terms from time to time to reflect changes in law or in our business. Any revisions will be published via in-App notices or on our website and will take effect on the date of publication. If you do not agree to the revised Terms, you should stop using the Service.
2. The Service
2.1 The Service is an AI-powered fitness assistant based on on-device pose estimation. Features include, without limitation, real-time exercise recognition, form correction cues, workout records, voice coaching and subscription-based membership.
2.2 We may add, modify, suspend or discontinue any part of the Service at any time based on our business needs.
3. Your Account
3.1 You may register or sign in using phone number, email, Apple or Google. Once registered, you are responsible for safeguarding your account credentials.
3.2 Each account may only be signed in on one device at a time. Signing in on a new device will automatically sign the account out on any previous device.
3.3 You are responsible for all activities carried out under your account. If you believe your account has been compromised, please notify us immediately.
3.4 You may request deletion of your account at any time via "Account Settings → Delete Account" inside the App. Once deleted, your workout data and membership benefits cannot be recovered.
4. Acceptable Use
You agree not to, and not to allow any third party to:
- Violate any applicable law, regulation or public interest;
- Impersonate another user or misuse someone else's account;
- Use bots, scrapers, automated tools or any non-standard means to access the Service;
- Attack, disrupt or otherwise interfere with the normal operation of the Service;
- Reverse-engineer, decompile or disassemble the Service;
- Use the Service for any commercial purpose without our prior written consent.
5. Membership and Payments
5.1 Membership Benefits
The Service offers daily, monthly and annual subscription plans. Members unlock the full exercise library, premium training plans and other advanced features. The exact benefits are as displayed in the Membership section of the App.
5.2 Payment Methods
- Android users: subscriptions are processed via Google Play Billing;
- iOS users: subscriptions are processed via Apple In-App Purchase and are subject to Apple's applicable terms.
5.3 Auto-Renewal (where applicable)
5.3.1 If you choose an auto-renewing plan, the applicable fee will be charged to your selected payment channel within 24 hours before the end of each subscription period and your membership will renew for another period of the same length.
5.3.2 You may cancel auto-renewal at any time:
- Android: manage or cancel from the Membership section in the App or from Google Play → Subscriptions;
- iOS: manage or cancel from iPhone Settings → Apple ID → Subscriptions.
5.3.3 If you cancel, you will retain access until the end of the current period; no further charges will be made for subsequent periods.
5.4 Refund Policy
5.4.1 Membership fees are generally non-refundable except in the following cases:
- The Service is unavailable for an extended period due to reasons attributable to us;
- You are charged more than once for the same order due to a system error;
- Refunds are otherwise required by applicable law.
5.4.2 Refund requests for Apple IAP purchases must be submitted through Apple's official refund channel (reportaproblem.apple.com); refund requests for Google Play purchases should be submitted through Google Play's help center. For inquiries about specific orders, please contact 1348270542@qq.com and we will respond within 7 business days.
5.5 Price Changes
We reserve the right to adjust subscription prices. Price changes do not affect any membership benefits already purchased until the end of the current period.
6. Intellectual Property
6.1 All content of the Service (including without limitation the software, text, graphics, icons, UI design, exercise-recognition algorithms and training plans) is owned by us or our licensors and is protected by intellectual property laws.
6.2 You may not use, copy, modify, distribute or transfer any such content without our prior written permission.
7. Disclaimers
7.1 Exercise Risk
7.1.1 Physical exercise carries an inherent risk of injury. The guidance provided by the Service is for reference only and cannot replace advice from a licensed physician, sports rehabilitation specialist or certified fitness trainer.
7.1.2 Before using the Service, please confirm that your physical condition is suitable for the intended level of activity. If you suffer from any cardiovascular, joint, skeletal or other health condition, please consult a medical professional before use.
7.1.3 To the maximum extent permitted by applicable law, we shall not be liable for any bodily injury resulting from your failure to follow proper training techniques, your failure to adjust intensity to your fitness level, or your disregard of warning signals from your body.
7.2 Availability
We shall not be liable for any temporary unavailability of the Service caused by force majeure, network outages, system upgrades or third-party service failures, but we will use commercially reasonable efforts to restore the Service.
7.3 Third-Party Content
The Service may integrate third-party SDKs or contain links to third-party websites/services (such as Apple, Google). Such third-party content is provided by its respective owner, and we accept no responsibility for it.
8. Changes, Suspension and Termination of the Service
8.1 We may modify, suspend or discontinue all or part of the Service at any time based on our business needs. In the event of discontinuation, we will give reasonable prior notice via in-App notices or on our website.
8.2 If you breach these Terms, we may suspend or terminate your access to the Service and reserve the right to pursue legal remedies.
9. Notices
We may communicate with you via in-App notices, push notifications, email or website announcements. If your contact details (phone number, email) change, please update them promptly in the App.
10. Governing Law and Dispute Resolution
10.1 These Terms are governed by the laws of the jurisdiction where MIGO FIT is principally established, without regard to conflict-of-law principles. Where you reside in a jurisdiction whose consumer-protection laws grant you additional mandatory rights, those rights remain unaffected.
10.2 Any dispute arising out of or in connection with these Terms shall first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the competent courts at MIGO FIT's principal place of business, unless mandatory consumer-protection laws in your jurisdiction require otherwise.
11. Miscellaneous
11.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11.2 We reserve the right to interpret these Terms to the extent permitted by applicable law.
12. Contact Us
- Product: MIGO FIT
- Support email: 1348270542@qq.com